Client Testimonials

"I cannot thank Susie enough, professional knowledgeable, supportive and fast I will always use this solicitor in the future.”

Mr S, Dudley

“Excellent service: good communication, fast response times, professional and thorough.”

Mr S, Leamington Spa

“I was absolutely unsure about using an Solicitor I found on the internet, however I have found the whole experience to have been handled professionally and with utmost competence. Thank you.”

Mrs B, Plymouth

“I found the service efficient, fast will definitely use again and have already recommended ”

Mr F, Hertfordshire

residential conveyancing services

“This is the second time we have used Lambert Pugh, both times fantastic service”

Mr T, Norwich

“Brilliant from start to finish, answered questions in a timely fashion and were always friendly and very helpful. We would not hesitate to recommend Lambert Pugh. Thank you”

Mr & Mrs W, Bedfordshire

“Susie and her team have been fabulous. I am extremely pleased with the service. A quick finish became essential for our Vendors and Susie was able to complete in less than 7 weeks. Super Job, thank you!”

Mrs P, Skegness

“Absolutely awesome and very good on price and nothing hidden On a personal note Anita Williams was always on the ball and ahead of it all Would recommend for anyone who needs a Conveyencer.”

Mr L, Tilbury

“Lambert Pugh (Team 9) dealt with the purchase of our house in a professional and timely manner. We had few questions during the process but they were answered promptly and effectively. We would use them again.”

Mr C, Ely

“Team 3 were fantastic throughout our house purchase. We were continuously updated and any calls/emails were responded to immediately. They provide some good advice and very easily contactable, which has always been an issue for us with other conveyancers previously.”

Mr T, Daventry

“Jake was brilliant for us! Kept us continually updated, provided us support at various different points and confirmed all our questions and worries! Jake would always ensure we knew where we stood at the end of each week, which was incredible helpful when there was sereval delays (due to vendor). We would certainly use Jake again and would like to thank him for his help!"

Miss A, Norwich

“I have just sold my house with the support of Team 8 and Anita Williams. All staff have been responsive to correspondence from the start. The paperwork arrives on time and meets all required standards. Despite the competitive prices the service has been excellent so far. Anita is polite, communicates information straight away and is very experienced to handle complications. She was instrumental in the sale going through within agreed timelines and was on the phone chasing everyone involved whist keeping me udpated. I highly recommend them and do not hesitate to use this company. The approach of the team includes a personal touch to check on clients and their well being which is great customer orientated service. A big thank you to the the team and company. I am grateful you handled my case efficiently and to a great outcome. Already signed up to buy my next house with their support.”

Dr T, Aylesbury

“Whenever we needed assistance they went above and beyond. Thank you so much for all your help and support.”

Mr M & Ms D, Dudley

“Would like to give special thanks to Francesca for her time, efforts and patience and for taking extra care to give me full knowledge and understand of the processes involved in buying for the first time. You’ve been so helpful, thank you!”

Ms G, Wales

“Extremely helpful, polite, clear and explained everything thoroughly. I have heard many horror stories about solicitors but I am please to say Lambert Pugh was not one of them. ”

Miss D, County Durham

“Fantastic service from Liam Wallace at Lamburt Pugh. They were middle range on price from the quotes I received at the beginning of mine and my husbands house buying process. We were quickly given Liam as our Solicitor. We are first time buyers using help to buy scheme and a Lifetime ISA obviously buying a new build. Liam has been great from the start with communication and just getting the job done, it has been primarily email based however on a few occasions where I have emailed a concern Liam called me very quickly to discuss and explain things which helped put me at ease. I have had a few concerns on the way especially with the massive delays with Help to Buy applications at the time thanks to Covid but Liam had all this in hand and managed it so well. So many people I know moan about Solicitor's in general but I can not fault Liam at all. Our mortgage advisor and the developer have been saying throughout the process how good Liam has been. I will definitely be recommending and using again in the future if needed. He has made a potentially very stressful time a lot less stressful, I can not thank him enough.”

Mr O, Blofield

“Extremely happy all round with service.”

Miss G, Cheltenham

“Used Susie Dove for my sale and Team 9 for my purchase in February 2020 and March 2020. Despite coming into lockdown and a global pandemic, everything went through very smoothly and efficiently. Thank you everyone for your help. Have recommended to my parents who are using for a second time :-)”

Miss C, Norwich

“Exceptionally good service. No flaws at all. John Pugh is excellent and his team is superb. Always available to sort out problems and help when needed. Never knew John before but when started dealing with him is always there when you need him. Highly recommend him.”

Dr C, Nottingham

“A pleasure to deal with! Always friendly and very helpful.”

Mrs F, Norwich

“Excellent service and very efficient throughout the whole process. Sharon, who was part of the on boarding process was very information and helpful. Once I agreed to appoint Lambert Pugh to assist with my property purchase, Hollie was assigned to my case, and she was fantastic. Couldn’t have asked for a better service. Will definitely use Lambert Pugh again.”

Mrs G, Herne Bay

“Rebecca was fantastic. She kept me informed right throughout the process and worked very hard and very professionally on my case. I would 100% use her again and recommend anyone else to do the same. ”

Mr C, Norwich

“Jake was our solicitor for me and my partner being first time buyers on our house. Jake was very efficient, professional and can not fault him. He was very easy to contact and always kept us up to date with the process, and as we are first time buyers he made us feel very comfortable and helpful when we had questions to ask him. Will definitely recommend Jake and Lambert Pugh to others, and will use them again.”

Mr J, Lowestoft

“Cannot fault the service and would recommend.”

Mr M, Windsor

“Thank you to Lambert Pugh, especially Team 9. They were very helpful and efficient at all times throughout my dealings with them, at an exceptionally competitive price! I would recommend them to anyone needing a low cost, efficient, conveyancing firm.”

Ms H, Belton

“We were treated with patience and kindness throughout the purchase. ”

Mrs R, Merseyside

“Value for money and good team who helped me to get my first home in UK.”

Mr C, Norwich

“Thank you for all your work with the sale of our property”

Mr & Mrs H, Essex

“Brilliant throughout the process. We were kept up to date with progress on a regular basis. We will have no hesitation in recommending Lambert Pugh to our family and friends. Thank you so much for an amazing service.”

Mr & Mrs C, Luton

“I was really happy with the service and felt Jake really came through when it mattered. Excellent value and service.”

Mr H & Ms H, Bexleyheath

“I have nothing but praise for LP Team 9. The are very helpful, informative, quick to respond and very friendly. I felt that I couldn’t be looked after any better. I would and am already recommending them to my friends.”

Ms J, Paignton

“Great service from Jake Mowatt and Hollie Laird! Very thorough and there was communication throughout the whole process. Thanks”

Mr D, Lowestoft

“Could not have had better service and got up to date info on a regular basis. Absolutely super! This was the 15th house purchase in the last 60 years and never had better service.”

Mr & Mrs R, Beccles

“I found Hakim to be polite, sometimes amusing and extremely efficient, I would certainly use him again. Thanks for a smooth transaction”

Ms P, Lincoln

“It’s been really easy and you all have been very helpful. Thank you for making this a smooth and easy transaction for our first time buying a house. “

Mr & Mrs S, North Walsham

“I recently completed a house sale, the case handler was Anita Williams, she did a cracking job from the offset, despite the challenges of Covid-19 and the buyers legal team being nothing short of dreadful, she went above and beyond to ensure the sale was completed, fantastic communication throughout the process, would happily use again.”

Ms K, Coventry

“I have found the service both professional and economical. I would definitely consider using again in the future. ”

Mr R & Ms D, Berkhamsted

"'''We did have concerns to start with, due to you not being on our door step so to speak. But, all business between our selves was actively done through email and telephone, and the process was effectively completed I would like to place on record, my appreciation and thanks to Susie Dove. Susie looked after us during the whole process, in a professional friendly manner. Communication was clear, and responses to telephone calls and emails were replied to us efficiently.
Thanks again Susie!"

Mr and Mrs J, Hereford

“A pleasure to deal with! Always friendly and very helpful. They did everything possible to ensure the process was as straightforward, smooth, easy and without stress as possible. I would have no hesitation in recommending Lambert Pugh”

Mrs F, Norwich

“Lambert Pugh - Team 5 are absolutely brilliant. I can say that thanks to their efforts, persistence and patience, they have ensured that me and my family are able to settle into life in our forever home. They are not only good value but also very friendly and helpful too. Well recommended. Thank You Team 5!”

Mr B, Stourbridge

“Scrupulous, efficient and professional. Jake Mowatt was the solicitor who took care of our conveyancing needs and went the extra mile to secure our position and meet some important deadlines. Supportive throughout the process, we would highly recommend his services and the helpful staff at Lambert Pugh.”

Mrd D, Tiverton

“Very impressed with the service provided by Christine – always thorough, very helpful and professional and promptly responded to any queries we had. We would certainly recommend her”

Mr S, London

“Francesca was always very helpful when we phoned. Very professional and put into plain English what was going to happen with our move. Thank you.”

Mr & Mrs B, Felixstowe

“Very professional service, couldn’t of done any more for us if he tried, always were kept in the loop which we found very helpful and consistent start to finish. Thanks for everything”

Mr F, Maiden Head

“We are more than happy to recommend Lambert Pugh who helped us with the house sale. We have received an excellent service from the beginning of our engagement with Susie in Feb, throughout the first offer withdrawal to the successful sale completion today. We were always provided a clear guidance and instructions about every single document or form that had been requested from us. Communication was always timely and efficient. We are very grateful to Susie and all the Lambert Pugh team for their highly professional support.”

Dr O, Bicester

“Very happy to recommend the services of Lambert Pugh to anyone! We used their services when selling our property and found them to be efficient, extremely helpful, responsive and knowledgable. We had a few questions regarding certain words in searches etc but the members of Team 5 were all happy to spend time going through things and making recommendations. I don’t have much experience to compare to, but in comparison to our buyers solicitors, Lambert Pugh we’re streets ahead in all elements.”

Mr S, Heddon on the Wall

“The Purchase was made very easy by my Solicitor. When I needed to talk to someone, my call was answered quickly and efficiently. I was recommended to use Lambert Pugh and I will certainly be recommending them wherever I can.”

Ms F, Norwich

“Extremely efficient throughout the whole process”

Miss D, Surrey

“Olivia replied to emails quickly and responded on a Saturday. She was polite, friendly and we felt valued as a client. I particularly appreciated telephone communication with her when we faced challenges and felt that she acted in our best interests with patience and understanding.”

Mr & Mrs J, Lichfield

“Very happy with the service received.”

Mr R, London

“The estate agents selling for us and the ones dealing with our purchase were both amazed at the speed that Jonathan got things done. We could not fault the service given to us. Well done and a very big thank you.”

Mr & Mrs I, Lincolnshire

“Really happy with service. So understanding”

Mr S, London

“Lambert Pugh were found on a search site for a solicitor that was good and affordable. We used them for sale and purchase and all the way along - throughout Covid - the staff did their very best to respond to my anxious messages and continue to do the conveyancing which was sometimes challenging. Sharon was our first contact - she is lovely, so approachable and supportive, an asset to the company. After she does the New Sales work you are allocated a team. We had Team 5, they all worked hard, I spoke with Rebecca mostly and she was reassuring and calming when I became anxious, and towards the end they worked so hard to get the exchange date and completion date that suited everyone. I strongly recommend them, in fact my daughter is now selling her house and we have just approached Lambert Pugh to do the work.”

Mrs L, Kent

“I have used these solicitors 4 times in the last 9 years and their service is absolutely fantastic. The solicitors are very professional and efficient. My last case was handled by Miss Anita Williams and she was exceptionally fantastic. She was on top of the case even during the covid-19 lockdown. She kept me fully informed of every step of the process until the end. She is an asset to the company. I will definitely use them again in the future and hope that Miss Williams will still be there to assist me again.”

Mr S, Croydon

“I couldn’t ask for any more from the service and the care has been top notch!”

Mrs A, Preston

“Professional service throughout the whole process. Staff were quick to answer and efficient in general. It’s safe to say that we will use Lambert Pugh again!”

Mr & Mrs S, Radstock

“Good communication, easy to understand paperwork and they get the job done at an affordable price. Thank you LP!”

Mr R, Swindon

“Very happy with the service provided.”

Mr B & Mrs D, Bedford

“It was a very good experience from the team that took care of our purchase. We were kept up to date and had all our questions replied to in good time. I would have no hesitation to use Lambert Pugh again!”

Mr C, Altrincham

“Quick to respond to any matters arising, and patient when I didn’t understand the terminology and put it into words I could understand.”

Mr C, Milton Keynes

“Possibly like many people we were uncertain about utilising the services of an online conveyancing provider. Well let me tell about our experience with Lambert Pugh llp. Firstly, this process is never cheap, but on comparison LP do offer a reasonably priced service. The initial new business “front of house” welcome and introduction from Sharon was exemplary. She was charming, informative, patient and reassuring. This was followed promptly by easy to read literature that comprehensively explained both the sales and purchase process; a clear terms of agreement that explained what was included within the fee structure and what was not; and guidance on what expect and by when. We were allocated to Team 5, and in particular Emma and Maria. Throughout the whole sale and purchase process both were again exemplary, a real credit to their profession and LP. Both responded to all our phone and email communications within 24 hours; instantly taking on board our comments and concerns, and responding accordingly. We cannot praise and thank Emma and Maria enough. It is perhaps also worth noting that the period in question was during the Coronavirus lock-down. We are exceedingly grateful to LP for the service and based on our experience can only fully recommend them to other potential clients.”

Mr B, Surrey

“Great communication and quick turnaround on paperwork and questions.”

Mr L & Ms J, London

“Thanks Team 5! I've used them twice. For my house move just before Christmas and now for my parents move. Through this difficult time due to the pandemic, they were professional and always had my parents best interests at the heart of the process. I would highly recommend their services and most definitely use them again.”

Mr E, High Wycombe

“Lambert Pugh were so easy to deal with, professional and made the purchase of our new home very smooth.”

Mr S, Norwich

“Excellent service from start to finish in dealing with my right to buy application.”

Ms S, Chigwell

“I am happy with the service Lambert Pugh provided, as I had very limited knowledge on how the process will take place as this was my first time purchasing a property. The solicitors were very quick with response both email and telephone when needing advice. Therefore I would recommend them and use Lambert Pugh again in the future.”

Mrs F, Birmingham

“I Found Hakim and his team – Leela and Rebecca – friendly, knowledgeable and helpful. I had full confidence in them.”

Miss B, Leiston

“A very professional and courteous service from start to finish. Many thanks!”

Mr H, Ramsgate

“No Improvements needed!”

Mr & Mrs D, Great Yarmouth

“This was our first ever house purchase and every question we had was answered clearly and quickly. Everyone says buying a house is stressful, but it wasn’t for us!”

Mr P & Miss P, Luton

“Quick response and reply to emails. Kept us updated all the time. Great service!!!”

Mr A, Portsmouth

“Our experience has been very positive and we don’t have anything we would have changed. All extremely polite and quick to respond to our needs. Thank you very much.“

Ms W & Mr G, Norwich

“Effective well priced and good to deal with. Good service.”

Mrs L, Turnbridge

“I cannot speak highly enough of Vikki as she kept me up to date and when I was getting despondent she kept me going. Easy to talk to and easy to understand.”

Mrs W, Llandudno

“We could not fault the service given to us. Well done and a very big thank you.”

Mr & Mrs I, Lincolnshire

“This is the second time in a couple of years that I have used Lambert Pugh for conveyancing matters. On both occasions Susie Dove and her team have provided excellent and professional service ,at a very competitive rate,. They have dealt with any queries promptly and the whole process has been very smooth. I have no hesitation in recommending this firm , in particular Susie Dove.”

Mrs W, Chichester

“I would just like to thank Team 5 for their help in dealing with the conveyance of my property. Having not purchased a house in nearly 30 years it was a little daunting but Team 5 were superb throughout the entire process. I would not hesitate in recommending them to anyone and I would definitely use them again.”

Mr T, Kings Lynn

If you would like leave us a testimonial or to talk to us about your conveyancing needs, please contact us.

Our Services include:

  • Sales
  • Purchases
  • Transfer of Equity
  • Remortgages

Our Customer’s Thoughts

At LP Law we pride ourselves on our outstanding customer service


Frequently Asked Questions

Q. How long does a typical conveyancing transaction take?

This is by far one of the most frequently asked questions. In most cases the conveyancing process for the purchase of a home can take between eight and twelve weeks. These time frames can and will alter depending on the circumstances that surround the purchase.

There can be many unknowns associated with conveyancing and this makes it particularly hard for a Solicitor to pinpoint an exact time and date for the house purchase to complete.

The team at L P Law will endeavour to ensure there are no unnecessary delays to the process and if there is, they guarantee to keep you informed of any such development with their transaction.

Q. At what point do I need to appoint a Solicitor?

As soon as you have had an offer accepted on your property you are ready to appoint a Solicitor.

Q. I am buying a property, can I appoint the same Solicitor that my seller has chosen?

Usually not. There are certain rules in place that prevent the buyer and seller appointing the same Solicitor. This is because of what is known as a ‘conflict of interest’.

Q. Do I need to obtain an Energy Performance Certificate?

There are exceptions but if you are marketing the property you will require an EPC.

Q. I am buying a property with my partner. We are not married, are there any considerations?

Your Solicitor will be able to advise you on the implications but there are 2 ways in which a property can be held. You can hold as tenants in common which is where you hold a share of the property, say 50%, and upon the death of that person he or she can pass it to another person. The other method by which one can hold a property is beneficial joint tenants. This is where a property is held jointly. Upon the death of one of them the other automatically becomes the owner.

Alternatively a Deed of Trust can be drawn up setting out the terms on which you hold the property. We are able to advise you on this and prepare the Deed for your approval.

Q. How does the process work if my Solicitor is at opposite ends of the country?

This is another one of the most frequently asked questions that we get asked. In most cases, the process is no different than using a local solicitor. Everything can now be dealt with by post, e mail and telephone. The process has changed over the last 15 or so years enabling you to appoint a Solicitor with whom you have no face to face contact.

Q. What are disbursements and why are they added into my quote?

A disbursement is a payment in relation to the process and is payable to a third party. For example, if you are buying a land registry fee will need to be paid to the land registry. This is their fee for registering the property.

More information can be found on our conveyancing expenses page.

Q. Is a survey required on the property I am buying?

It is advisable to obtain a survey. If you are taking out a mortgage your lender may wish to procure one. It is worth checking what type of survey they will be completing as this may not be a full structural survey.

Q. Do I need searches and which ones?

If you are taking out a mortgage your lender will require various searches to be purchased. These are usually a local search and a water & drainage search however, if you are buying in a coal or tin mining area an additional search would be required. There are other searches which may be relevant depending on the area in which you are buying. If you are not taking a mortgage to buy the property they are optional and it is therefore your choice as to whether you have them. We of course do strongly advise that they are purchased as they may reveal matters that will impact on your ownership of the property.

More information on searches can be found on our conveyancing expenses page.

Q. Will I have to pay stamp duty on my purchase?

If you are purchasing a property for over £125,000 then yes. How much you will have to pay will depend on how much you are paying for the property. Stamp Duty is worked out as a percentage of the property purchase price.

The rates of Stamp Duty payable on the property as as follows:

Property or lease premium or transfer value – SDLT Rate
Up to £125,000 – Zero
The next £125,000 (the portion from £125,001 to £250,000) – 2%
The next £675,000 (the portion from £250,001 to £925,000) – 5%
The next £575,000 (the portion from £925,001 to £1.5 million) – 10%
The remaining amount (the portion above £1.5 million) – 12%

If the property you are buying will not be the only property you own after completion, such as Buy to Let properties, then an additional 3% is payable on all purchases over £40,000.

For more information on Stamp Duty Land Tax, please see our conveyancing expenses page or visit the Governments guidance pages on Stamp Duty:

Q. What happens on Exchange of Contacts?

Exchange of contracts is when the date for completion is fixed. The process of exchanging contracts is usually a telephone call between both sets of Solicitors.

Q. What are the final stages of completion?

Completion is the date when the money transfers occur and the keys are given to the buyer. As with exchange of contracts you do not need to attend the Solicitor’s office.