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Client Testimonials

“Ashley Roe was professional at all times and I would have no hesitation in using your services again or recommending you to others.”

Ms W, Chichester

“I was absolutely unsure about using an Solicitor I found on the internet, however I have found the whole experience to have been handled professionally and with utmost competence. Thank you.”

Mrs B, Plymouth

“I found the service efficient, fast will definitely use again and have already recommended ”

Mr F, Hertfordshire

“A pleasure to deal with! Always friendly and very helpful. They did everything possible to ensure the process was as straightforward, smooth, easy and without stress as possible. I would have no hesitation in recommending Lambert Pugh”

Mrs F, Norwich

residential conveyancing services

“This is the second time we have used Lambert Pugh, both times fantastic service”

Mr T, Norwich

“Brilliant from start to finish, answered questions in a timely fashion and were always friendly and very helpful. We would not hesitate to recommend Lambert Pugh. Thank you”

Mr & Mrs W, Bedfordshire

“Susie and her team have been fabulous. I am extremely pleased with the service. A quick finish became essential for our Vendors and Susie was able to complete in less than 7 weeks. Super Job, thank you!”

Mrs P, Skegness

“Tanya has been amazing from start to finish.”

Mr & Mrs S, Reading

“Gina has made things really easy for us and was always happy to help when we were unsure of things.”

Ms J & Mr L, West Sussex

“I received an excellent service. They have been extremely helpful and my house move has gone through with the minimum of problems. I would highly recommend them to anyone”

Mr E, Lincoln

“The service by Justina was flawless. Her experience clearly showed. She answered my emails almost immediately and clearly shows commitment to her clients. This is the type of service you would expect to recieve and that is exactly what I got.

I would 100% recommend Lambert Pugh and should I require legal services again, I would look at Lambert Pugh first.”

Mr & Mrs G, Coulsdon

“Tanya has been an absolute star and we would not have been able to get this purchase complete without her hard work. She replied to any messages promptly and kept me fully updated throughout the whole process. She is a real asset to your company and undoubtedly is the main reason (if not the only!) that our purchase went through. I have said I never want to move again but if I do I will definitely come back to Lambert Pugh and will be recommending them to anyone else I know wanting to move. Thank you.”

Ms J & Mr L, West Sussex

“Whenever we needed assistance they went above and beyond. Thank you so much for all your help and support.”

Mr M & Ms D, Dudley

“Would like to give special thanks to Francesca for her time, efforts and patience and for taking extra care to give me full knowledge and understand of the processes involved in buying for the first time. You’ve been so helpful, thank you!”

Ms G, Wales

“Extremely helpful, polite, clear and explained everything thoroughly. I have heard many horror stories about solicitors but I am please to say Lambert Pugh was not one of them. ”

Miss D, County Durham

“I cannot fault the service provided by Irina Goodwin and her assistant, Kate Duberley. I am very grateful for the way I was guided so professionally through this process. Any concerns I had were swiftly dealt with and all my communications were greeted with politeness and confidence. I would not hesitate to highly recommend your service to my friends and family. Many sincere thanks.”

Ms H, Woodbridge

“Extremely happy all round with service.”

Miss G, Cheltenham

“Wow! From the start I was filled with confidence. Tanya has been amazing from start to finish. If I’m honest I’m going to miss her professionalism and efficiency. My father (a retired conveyancer) was also extremely impressed with how detailed she was.”

Mr & Mrs S, Reading

“Exceptionally good service. No flaws at all. John Pugh is excellent and his team is superb. Always available to sort out problems and help when needed. Never knew John before but when started dealing with him is always there when you need him. Highly recommend him.”

Dr C, Nottingham

“A pleasure to deal with! Always friendly and very helpful.”

Mrs F, Norwich

“I would 100% Recommend Lambert Pugh. Justina provided an excellent service”

Mrs H, Folkestone

“Rebecca was fantastic. She kept me informed right throughout the process and worked very hard and very professionally on my case. I would 100% use her again and recommend anyone else to do the same. ”

Mr C, Norwich

“The service was brilliant. From the start Rachel explained everything very clearly and gave me realistic expectations regarding completion. Emails were responded to quickly and I was kept up-to-date at all stages. The fees were made very clear and there were no hidden costs. Really pleased by the level of service I received and would recommend to all my family and friends.”

Ms V, West Yorkshire

“Cannot fault the service and would recommend.”

Mr M, Windsor

“I was very impressed with the service Ashley provided. She always called me back promptly on the odd occasion I couldn’t get straight through, and was very prompt in returning my emails. Being a first time buyer, I was very anxious and had lots of questions but Ashley was so patient with me and took the time to make sure I was clear on everything. Thank you again for all of your help!”

Mr & Mrs B, Norwich

“We were treated with patience and kindness throughout the purchase. ”

Mrs R, Merseyside

“Ashley almost always picked up the phone herself, responded to emails and was a pleasure to deal with.”

Mr & Mrs H, Chelmsford

“Thank you for all your work with the sale of our property”

Mr & Mrs H, Essex

“Brilliant throughout the process. We were kept up to date with progress on a regular basis. We will have no hesitation in recommending Lambert Pugh to our family and friends. Thank you so much for an amazing service.”

Mr & Mrs C, Luton

“I was really happy with the service and felt Jake really came through when it mattered. Excellent value and service.”

Mr H & Ms H, Bexleyheath

“Katharine was so thorough and thoughtful. A great asset.”

Ms R & Mr B, St Helens

“Colette, Fiona and Sara have been friendly, professional and helpful at every stage.”

Mr & Mrs C, Coventry

“Could not have had better service and got up to date info on a regular basis. Absolutely super! This was the 15th house purchase in the last 60 years and never had better service.”

Mr & Mrs R, Beccles

“I found Hakim to be polite, sometimes amusing and extremely efficient, I would certainly use him again. Thanks for a smooth transaction”

Ms P, Lincoln

“It’s been really easy and you all have been very helpful. Thank you for making this a smooth and easy transaction for our first time buying a house. “

Mr & Mrs S, North Walsham

“Really pleased with the service received. Justina Weeks was always available and replied to my queries promptly. Nothing could have improved the service.”

Mr & Mrs O, Norwich

“I have found the service both professional and economical. I would definitely consider using again in the future. ”

Mr R & Ms D, Berkhamsted

We did have concerns to start with, due to you not being on our door step so to speak.
But, all business between our selves was actively done through email and telephone, and the process was effectively completed
I would like to place on record, my appreciation and thanks to Susie Dove.
Susie looked after us during the whole process, in a professional friendly manner.
Communication was clear, and responses to telephone calls and emails were replied to us efficiently.
Thanks again Susie!

Mr and Mrs J, Hereford

“Katharine was most helpful and efficient. I would highly recommend your company and most certainly use again.”

Mrs W, Kent

““Georgie, on behalf of Hakim, has been efficient and informative throughout. We shall be recommending you!””

Ms A & Mr G, Lewes

“Very impressed with the service provided by Christine – always thorough, very helpful and professional and promptly responded to any queries we had. We would certainly recommend her”

Mr S, London

“Francesca was always very helpful when we phoned. Very professional and put into plain English what was going to happen with our move. Thank you.”

Mr & Mrs B, Felixstowe

“Justina was always incredibly efficient, pro-active and would return calls promptly.”

Mr & Mrs P, Andover

“Extremely satisfied, Karina provided a very efficient service through the case and instructed me with procedure details”

Mr H, Birmingham

“Irina was there for me every step of the way throughout my purchase. The service from Irina far outweighed my expectations. Thank you so much!”

Ms G, Stafford

“The Purchase was made very easy by my Solicitor. When I needed to talk to someone, my call was answered quickly and efficiently. I was recommended to use Lambert Pugh and I will certainly be recommending them wherever I can.”

Ms F, Norwich

“Extremely efficient throughout the whole process”

Miss D, Surrey

“Olivia replied to emails quickly and responded on a Saturday. She was polite, friendly and we felt valued as a client. I particularly appreciated telephone communication with her when we faced challenges and felt that she acted in our best interests with patience and understanding.”

Mr & Mrs J, Lichfield

“Very happy with the service received.”

Mr R, London

“The estate agents selling for us and the ones dealing with our purchase were both amazed at the speed that Jonathan got things done. We could not fault the service given to us. Well done and a very big thank you.”

Mr & Mrs I, Lincolnshire

“Really happy with service. So understanding”

Mr S, London

“Our conveyancing team – Leela, Rebecca and Hakim – were exceptional.”

Ms M & Mr W, Hertford

“Ashley was a star. She was polite and efficient even when I was stressed and getting fraught over time/dates.”

Mr W & Ms V, Exeter

“I couldn’t ask for any more from the service and the care has been top notch!”

Mrs A, Preston

“Professional service throughout the whole process. Staff were quick to answer and efficient in general. It’s safe to say that we will use Lambert Pugh again!”

Mr & Mrs S, Radstock

“Jessamy’s service was second to none and it was a delight to have her on the other end of an email or telephone call. A True professional with excellent personal skills and the added extra personal service was impeccable.”

Mr & Mrs A, Preston

“Very happy with the service provided.”

Mr B & Mrs D, Bedford

“It was a very good experience from the team that took care of our purchase. We were kept up to date and had all our questions replied to in good time. I would have no hesitation to use Lambert Pugh again!”

Mr C, Altrincham

“Quick to respond to any matters arising, and patient when I didn’t understand the terminology and put it into words I could understand.”

Mr C, Milton Keynes

“Karina is very professional and polite and I could rely on her for further information and clarification.”

Miss H, Chester

“Great communication and quick turnaround on paperwork and questions.”

Mr L & Ms J, London

“Ellice has been superb from day one and has dealt with all my queries promptly and efficiently.”

Mr S, St Albans

“Always someone at the end of the phone to advise. Irina was excellent.”

Mr & Mrs W, Cornwall

“Hakim, aided by Georgie, have been brilliant. The accessibility of both Hakim and Georgie had led our Estate Agent to comment that they are by far the easiest solicitors to deal with in the chain.”

Mr & Mrs O, Cambridge

“Katherine Chatters and Anita Williams have exceeded our expectations. Thank you so much for being so responsive and keeping communication lines open.”

Mr S & Ms S, Salisbury

“I Found Hakim and his team – Leela and Rebecca – friendly, knowledgeable and helpful. I had full confidence in them.”

Miss B, Leiston

“A very professional and courteous service from start to finish. Many thanks!”

Mr H, Ramsgate

“No Improvements needed!”

Mr & Mrs D, Great Yarmouth

“This was our first ever house purchase and every question we had was answered clearly and quickly. Everyone says buying a house is stressful, but it wasn’t for us!”

Mr P & Miss P, Luton

“Tanya has been like a breath of fresh air: thoroughly professional, expeditious in all her work, courteous and her communication has been first class. I cannot fault her work in any way and would personally like to say a BIG thank you for all her efforts. It goes without saying therefore that I would wholeheartedly recommend her.”

Mr C, Exmouth

“Our experience has been very positive and we don’t have anything we would have changed. All extremely polite and quick to respond to our needs. Thank you very much.“

Ms W & Mr G, Norwich

“Karina has done an amazing job for us and we have been very impressed with her professionalism, courtesy and ability.”

Mr H, Essex

“I cannot speak highly enough of Vikki as she kept me up to date and when I was getting despondent she kept me going. Easy to talk to and easy to understand.”

Mrs W, Llandudno

“We could not fault the service given to us. Well done and a very big thank you.”

Mr & Mrs I, Lincolnshire

“Ashley Almost always picked up the phone herself, responded to emails and messages and was generally a pleasure to work with.”

Mr & Mrs H, Chelmsford

If you would like leave us a testimonial or to talk to us about your conveyancing needs, please contact us.

Our Services include:

  • Sales
  • Purchases
  • Transfer of Equity
  • Remortgages

Our Customer’s Thoughts

At LambertPugh LLP we pride ourselves on our outstanding customer service

It was a very good experience from the team that took care of our purchase. We were kept up to date and had all our questions replied to in good time. I would have no hesitation to use LambertPugh again!

Mr C, Altrincham

“I was very impressed with the service Ashley provided. She always called me back promptly on the odd occasion I couldn’t get straight through, and was very prompt in returning my emails. Being a first time buyer, I was very anxious and had lots of questions but Ashley was so patient with me and took the time to make sure I was clear on everything. Thank you again for all of your help!”

Mr & Mrs B, Norwich

“Absolutely brilliant throughout the process. We were kept up to date with progress on a regular basis. We will have no hesitation in recommending Lambert Pugh to our family and friends. Thank you so much for an amazing service.”

Mr & Mrs C, Luton

“Very impressed with the service provided by Christine – always thorough, very helpful and professional and promptly responded to any queries we had. We would certainly recommend her”

Mr S, London

“Olivia replied to emails quickly and responded on a Saturday. She was polite, friendly and we felt valued as a client. I particularly appreciated telephone communication with her when we faced challenges and felt that she acted in our best interests with patience and understanding.”

Mr & Mrs J, Lichfield

“The estate agents selling for us and the ones dealing with our purchase were both amazed at the speed that Jonathan got things done. We could not fault the service given to us. Well done and a very big thank you.”

Mr & Mrs I, Lincolnshire

“Our experience has been very positive and we don’t have anything we would have changed. All extremely polite and quick to respond to our needs. Thank you very much.“

Ms W & Mr G, Norwich

“I cannot speak highly enough of Vikki as she kept me up to date and when I was getting despondent she kept me going. Easy to talk to and easy to understand.”

Mrs W, Llandudno

We did have concerns to start with, due to you not being on our door step so to speak.
 
But, all business between our selves was actively done through email and telephone, and the process was effectively completed
 
I would like to place on record, my appreciation and thanks to Susie Dove.
 
Susie looked after us during the whole process, in a professional friendly manner.
 
Communication was clear, and responses to telephone calls and emails were replied to us efficiently.
 
Thanks again Susie!

Mr and Mrs J, Hereford

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Frequently Asked Questions

Q. How long does a typical conveyancing transaction take?

This is by far one of the most frequently asked questions. In most cases the conveyancing process for the purchase of a home can take between eight and twelve weeks. These time frames can and will alter depending on the circumstances that surround the purchase.

There can be many unknowns associated with conveyancing and this makes it particularly hard for a Solicitor to pinpoint an exact time and date for the house purchase to complete.

The team at Lambert Pugh will endeavour to ensure there are no unnecessary delays to the process and if there is, they guarantee to keep you informed of any such development with their transaction.

Q. At what point do I need to appoint a Solicitor?

As soon as you have had an offer accepted on your property you are ready to appoint a Solicitor.

Q. I am buying a property, can I appoint the same Solicitor that my seller has chosen?

Usually not. There are certain rules in place that prevent the buyer and seller appointing the same Solicitor. This is because of what is known as a ‘conflict of interest’.

Q. Do I need to obtain an Energy Performance Certificate?

There are exceptions but if you are marketing the property you will require an EPC.

Q. I am buying a property with my partner. We are not married, are there any considerations?

Your Solicitor will be able to advise you on the implications but there are 2 ways in which a property can be held. You can hold as tenants in common which is where you hold a share of the property, say 50%, and upon the death of that person he or she can pass it to another person. The other method by which one can hold a property is beneficial joint tenants. This is where a property is held jointly. Upon the death of one of them the other automatically becomes the owner.

Alternatively a Deed of Trust can be drawn up setting out the terms on which you hold the property. We are able to advise you on this and prepare the Deed for your approval.

Q. How does the process work if my Solicitor is at opposite ends of the country?

This is another one of the most frequently asked questions that we get asked. In most cases, the process is no different than using a local solicitor. Everything can now be dealt with by post, e mail and telephone. The process has changed over the last 15 or so years enabling you to appoint a Solicitor with whom you have no face to face contact.

Q. What are disbursements and why are they added into my quote?

A disbursement is a payment in relation to the process and is payable to a third party. For example, if you are buying a land registry fee will need to be paid to the land registry. This is their fee for registering the property.

More information can be found on our conveyancing expenses page.

Q. Is a survey required on the property I am buying?

It is advisable to obtain a survey. If you are taking out a mortgage your lender may wish to procure one. It is worth checking what type of survey they will be completing as this may not be a full structural survey.

Q. Do I need searches and which ones?

If you are taking out a mortgage your lender will require various searches to be purchased. These are usually a local search and a water & drainage search however, if you are buying in a coal or tin mining area an additional search would be required. There are other searches which may be relevant depending on the area in which you are buying. If you are not taking a mortgage to buy the property they are optional and it is therefore your choice as to whether you have them. We of course do strongly advise that they are purchased as they may reveal matters that will impact on your ownership of the property.

More information on searches can be found on our conveyancing expenses page.

Q. Will I have to pay stamp duty on my purchase?

If you are purchasing a property for over £125,000 then yes. How much you will have to pay will depend on how much you are paying for the property. Stamp Duty is worked out as a percentage of the property purchase price.

The rates of Stamp Duty payable on the property as as follows:

Property or lease premium or transfer value – SDLT Rate
Up to £125,000 – Zero
The next £125,000 (the portion from £125,001 to £250,000) – 2%
The next £675,000 (the portion from £250,001 to £925,000) – 5%
The next £575,000 (the portion from £925,001 to £1.5 million) – 10%
The remaining amount (the portion above £1.5 million) – 12%

If the property you are buying will not be the only property you own after completion, such as Buy to Let properties, then an additional 3% is payable on all purchases over £40,000.

For more information on Stamp Duty Land Tax, please see our conveyancing expenses page or visit the Governments guidance pages on Stamp Duty: https://www.gov.uk/stamp-duty-land-tax/residential-property-rates

Q. What happens on Exchange of Contacts?

Exchange of contracts is when the date for completion is fixed. The process of exchanging contracts is usually a telephone call between both sets of Solicitors.

Q. What are the final stages of completion?

Completion is the date when the money transfers occur and the keys are given to the buyer. As with exchange of contracts you do not need to attend the Solicitor’s office.