30 years of experience
I joined Lambert Pugh in 2018 as their receptionist. My role was dealing with the incoming post and and answering phone calls that were directed to the conveyancers. I was also working at the front of house being on hand to help clients when they attended our office. Since January 2019, i have moved role to become a conveyancing assistant. I help the team with phone calls and e-mails in order to help progress the files for our clients. I have over 30 years of experience in customer service roles and use all the skills that I have gained, every day in my role.